Sarah Clayton is an experienced operations and events professional with a strong background in higher education and hospitality. Before joining CUBO, Sarah worked in roles within university conferencing and events, most recently as Sales and Revenue Manager at the University of Birmingham, and also brings valuable experience from the hotel sector.
Since 2021, Sarah has been part of the CUBO team and now serves as Operations Manager, leading the operational team across events, marketing, and administration. She oversees all virtual and in-person events and drives member and partner engagement, ensuring that CUBO continues to share knowledge, develop skills, and promote best practice in campus services across HE and FE.
Carys joined the team in August 2025, bringing with her a wealth of experience in project and event support across a range of sectors, including education and not-for-profit.
In her role at CUBO, Carys provides vital support across various areas of the organisation’s operations. Her responsibilities include supporting membership administration, learning and development (L&D), regional and special interest groups, marketing administration, and events.
CUBO is a special interest organisation of Professional HE Services Ltd, an umbrella company for membership organisations in higher education. CUBO is supported by the following members of the central services team:
Dominic joined PHES in 2014 and since then has worked closely with several new associations, their executive committees, and staff to welcome them to the Company. As Managing Director his priorities are to develop PHES to support the SIOs in the best way possible, to motivate and develop our people and ensure we operate first-class company governance.
Andrea joined the PHES team in September 2023, having spent the last 14 years working in the sporting sector, and has also worked in HE. Her role is to lead the finance function across PHES, supporting the SIO’s with budget setting, management and ensuring that the day-to-day finance transactions are processed in a timely efficient manner.
Alex joined the PHES team in August 2019 as our first dedicated IT post. His role of ICT Manager is to deliver the IT strategy within PHES, provide day to day support for staff, but also to help each association with their digital plans – such as new website developments, making the most out of the database and data analytics.
Jemma joined Professional H E Services (PHES) as Membership Officer in February 2018. She had previously worked for ten years as Events Organiser for Loughborough University. In this role she planned and organised events of various kinds, from industry exhibitions and academic conferences to business seminars. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).
Ruth joined Professional H E Services (PHES) as Membership Officer in November 2018. She previously worked for four years as Finance Assistant at Imago Venues, part of Loughborough University. She has also worked in customer service and finance roles. Her role as Membership Officer for PHES includes events support, database management, approving new members, web content updates, advertising sector jobs and a host of other things, all for each of the PHES Special Interest Organisations (SIOs).
Jody began his role as ICT Support Officer at PHES in September 2024, bringing extensive experience in providing ICT support within the HE sector. Jody’s role is to support all our associations with the delivery of online conferences and events. His primary focus will be virtual events, and Jody will also provide website and technical support to our staff when conferences and events are not taking place.
John joined the PHES team in December 2025, bringing with him more than 25 years of expertise in ICT. His career spans the management of IT services across small and medium-sized enterprises, government departments, and charitable organisations. John is responsible for leading and overseeing all facets of IT and digital infrastructure, ensuring operational efficiency, robust security, and the strategic advancement of PHES’s technological capabilities.
Rachel joined the PHES team in June 2024, having spent many years working in a variety of finance roles. Rachel’s role is to support Andrea Clargo, the wider team and SIO’s in ensuring that the day-to-day finance transactions are processed in a timely efficient manner.
Holly joined the PHES team in May 2024, having spent many years working in the HE sector in a variety of roles. Holly’s role is to support the routine operations of PHES, the Managing Director and the SIO teams.
Fliss joined PHES in August 2025 as Operations Officer, having spent 7 years working in contract and research support roles within the higher education sector. The focus on her role is to support the routine operations of PHES, the Managing Director and the SIO teams.
