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2019 Summer conference - Sessions
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The 2019 Summer Conference theme is Innovative Partnerships. Partnerships bring opportunities for growth, economies of scale, access to skills, operational agility and reduced overhead and administrative costs. Our plenary sessions explore partnerships from inside and outside our sector, innovation, entrepreneurship, customer service and more. We are also delighted to present the results of the 2019 CUBO Campus Experience Survey at this conference.

Keynote 1: Essential Partnerships Within Higher Education - Andrew Rhodes, Registrar and COO of Swansea University

Universities are a force for good, transforming the lives of young people, providing the skills society needs, and helping to solve global challenges. However, these are challenging times for higher education. Andrew will look at the essential partnerships universities need to build in order to secure their future while coping with the threat of Brexit, an increasingly-competitive market place, and uncertainty over funding. He will draw on his own previous experience as a senior civil servant to see what lessons HE can learn, and how these can be applied across the public sector


Keynote 2: World Record Breaking Partnerships – Richard Noble OBE

This presentation will cover a wide range of the innovative programmes that Richard has been involved with. All are highly ambitious, have a central theme of trying to improve British engineering technology and engineering experience, are based on flat company structures and are totally dependent on third-party integrated partnerships on a wide scale. The session will include the innovations demonstrated in breaking the sound barrier with the ThrustSSC car in 1997 and the importance of the IT technology, which working with Swansea not only made the project aerodynamics possible, but also enabled the critical last-stage funding, which was thought to be unachievable. The session will also include the Bloodhound 1000mph project, which achieved all the main supporting partnership but ran into financial difficulties when a UK Government grant was not progressed. Though the grant was subsequently reinstated it was too late to save the project from administration, however it has been refinanced and will be operational later this year.


CUBO Campus Experience Survey: The Results - Sarah Jones

The Campus Experience Survey is a new survey that CUBO devised as part of the development of CUBO’s research programme, which aims to provide more data and greater insight to member institutions. Although the campus experience is a huge element of an institution’s identity, little is shared about how different campuses perform and the impact campuses have on their users until now.

The Campus Experience Survey has captured the scale of investment in campus infrastructure and services, the importance of the campus in recruitment and the student experience, and seeks to analyse best practice across institutions. The project ran this spring with support from Sarah Jones, freelance HE consultant, Mirus42 Consulting. Sarah will present headlines from the analysis, covering areas such as:

  • What makes a good campus experience?
  • How did members score themselves? Performance analysis of residences, catering, retail and sport
  • The scale of investment? What’s changing on campuses? And what still needs to change?
  • How empowered do members feel in making the campus experience as good as it can be?

The session will cover the headline results and include some external reference points and evidence. There will be time to be interactive with the audience and to debate the results!


Keynote 3: The Innovative and Entrepreneurial Mindset – Sahar Hashemi OBE

Sahar Hashemi tells her personal story of entrepreneurship and what she has learnt about the entrepreneurial mindset - what habits we need to adopt to be more agile and innovative and what habits we should be aware of that can block it. She speaks from the heart and ignites the dormant inner entrepreneur in all of us. She will illustrate how entrepreneurial behaviour is for big organisations at every level and how innovation is not about genius tendencies, but finding a better way.

Keynote 4: How Partnerships Drive Experiences - Professor Charles Spence

Charles will show how innovation and multisensory experience design come together in the world of modernist cuisine: how innovation around food and beverage design happens faster in the world of food and drink with its high-end chefs, mixologists, etc. But the innovations that enhance the experience of food and drink can be extended to any other category, whether store design, hotel design or the design of student rooms. Charles will look at how insights from the Formula 1 of food and drink design, working with chefs and designers/artists, are creating new multisensory experiences that are being extended to world of airline food, hospital food, home food and beyond. He will also discuss the interaction between designers, artists, chefs, and scientists, and illustrate how scientific constraints can fuel culinary creativity.

Keynote 5: Building Business Partnerships & Cleaning up! – Rachael Flanagan

Mrs. Bucket was founded in 2005 by Rachael Flanagan at age of 18, when she spotted a gap in the market for a cleaning company that offered consistently good service. Strategic from the outset, in this session Rachael will share the passion for cleaning, business and customer service that has seen the company achieve exponential growth, building lasting partnerships with clients through service excellence and by standing out from the crowd through unique and responsive initiatives.


Keynote 6: Winning Partnerships –Amy Williams

In this engaging and inspiring session, University of Bath graduate, TV presenter and Olympic Gold Medallist Amy Williams will outline how national governing bodies, coaches, mentors, teachers and universities work in partnership to support personal and team success in sport. Amy will explore how her sport brings together different disciplines into one performance to deliver success, and share her personal insight into the student experience with a focus on facilities, accommodation and catering.  



Workshop Sessions
  • Crowdfunder UK - Using Partnerships to get Investment through Crowdfunding
  • Lesmills / University of Leeds - Physical activity as a key driver of the Student Experience
  • Swansea University / First Cymru - 24hr Unibus Service
  • Amber Energy - Engaging Energy Partnerships with Universities
  • Swansea University - Partnering for Sport Success
  • Acuho-i - Achieving Powerful Partnerships on Campus
  • Partnership Innovation at Oxford Brookes - Offering Ethical and Environmental Food
  • Partnering with the Police: Creating a Safe & Secure University

College & University Business Officers
General Enquiries:
07958 599 947