CUBO is committed to improving campus life through a research programme that includes the annual CUBO benchmarking surveys on accommodation, retail, conferencing and sport, as well as qualitative research such as our 2019 campus experience survey. Members also have access to an online library of sector research reports.
2019 CUBO Campus Experience Survey
The first step in our ambitious plan to scope the “campus
experience” and understand the importance of different campus elements and services in attracting and
supporting students, as well as wider university missions. Heads of
commercial services provided a self-assessment of their campus performance and data on investment in
infrastructure and services.
Download the full survey
- Universities plan to invest hundreds of millions in campuses in the next five years.
- 60% were very proud of their campuses, but less than 10% thought they worked
well for the local community.
- For every university the campus experience was vital to attracting new students, but those with multiple campuses were four times less likely to say they showcased themselves well.
- Only 20% strongly agreed that their university was developing “smart campus technology”: 40%
- Half of respondents said more than 80% of students were guaranteed their first preference of
- The highest rated service was sport (average 7.54 out of 10), then residences
(7.42), catering (6.86) and retail (5.86).
- Campus design and how the campus is being used were less well rated.
2018 CUBO Benchmarking Survey
Our annual benchmarking collects data and analyses trends in commercial activity across
accommodation, catering, retail and conferencing. Universities that participate receive the full
Download the full survey
Total commercial income reported by the 29 member institutions was £594.1m in 2016-17, including rental
income from residences and from catering activities. This
equates to an average commercial income of £20.5m per institution.
The report shows accommodation representing around 75% of all income, with catering at 17% and
conferencing at 8%. Total commercial income is up 3% on the previous year.
Conference income of £48.6m was reported by 25 members, equating to an average of £1.9m of revenue across
The modal price for a catered standard room in 2017/18 was in the £140-£149 rent bracket, while the modal
en-suite catered cost was £180-189 per week.
Members online research library