Winter Conference - Insights for Impact

15 - 16 November 2023
University of Leicester



Nick Aldworth, Director, Risk to Resolution Ltd

Nick Aldworth has spent 40 years working in the military, the police, and national security, mostly within counter-terrorism roles. He’s final role in policing was as the UK’s National Coordinator for Counter-Terrorism Protect and Prepare, and as a member of the National Security Council Threats and Risks Committee.

On leaving policing in 2019, Nick joined forces with Figen Murray, whose son Martyn was murdered in the Manchester Arena attack, and Brendan Cox, the husband of murdered MP Jo Cox, in campaigning for a new law requiring premises to protect their users from terrorism. Commonly referred to as the UK Protect Duty, Nick authored the proposal which has now become a bill expected to be introduced into parliament in 2023.

Nick runs his own company, CT Protect Ltd, that aims to help organisations identify the challenges they face, and support them, and their staff, in resolving them. He counts several HE establishments among his client-base. He is a non-executive director for the National Association of Hospital Security, as well as Carlisle Support Services, a facilities management provider with both HE and health sectors. He is a regular speaker, lecturer, and media commentator on national security issues.

IT'S NOT ROCKET SCIENCE, IT’S LAW The Implications of the UK Protect Duty for Higher Education



Michelle Daltry, Head of Service Sport, Inclusive Employers

Inclusive Sport is our dedicated offer for the sport and physical activity sector, supporting large and small organisations at any stage in their journey to be inclusive and welcoming of all. Established in 2011, Inclusive Employers has supported hundreds of organisations to be more inclusive and diverse, including a broad range of organisations across sport, physical activity and leisure. We work with professional sports and funded organisations (including NGBs and Active Partnerships), regional and county associations, leagues and clubs, leisure centres and gyms. Our members include Mercedes Petronas F1 team, Cardiff Met Sport, several Premier League Football clubs as well as Global Sport companies such as JD Sports, World Sailing and Euro Tour. We are uniquely placed to ensure that your athletes, board members, leaders, colleagues, volunteers, officials and coaches are promoting an inclusive culture and have the skills and knowledge to drive forward your inclusion vision and strategy.

Creating an Inclusive Workplace: What lessons can we learn from Sport?



Henry Rose Lee, Specialist in Generational Diversity & Inclusion, Hybrid & Remote Working, Leadership & Teams

Henry Rose Lee is a results-oriented, generational expert and consultant. She spent fifteen years in sales and business development, becoming Export Manager for Filofax in charge of seven European countries. She then retrained as a trainer & coach, gaining a CIPD Post-Graduate Diploma in Human Resource Development and an ICF Master Coaching Certification from the Behavioural Coaching Institute. After fifteen years as a coach & trainer, she became a consultant in 2016, specialising in the future of work and inter-generational transformation. Today, she speaks, consults, writes, and coaches on how to maximise the inclusion and contribution of all generations.

Helping Organisations Develop a Sustainable Future of Work



Associate Director, Commercial Services and Student Accommodation, MRG

James heads up MRG’s Commercial Services practice with a focus on senior leadership roles in this area in both Higher Education, UK venues and PBSA. James manages a team that focuses on roles in accommodation, hospitality, events and retail. He has recently partnered Unipol on their recruitment of their Chief Executive Officer as well as recruiting Senior Vice President with Yugo and a number of key leadership roles with the likes of University of London, University of Leeds and Swansea University.

James has 12 years’ experience in recruitment, nearly 4 of which have been at MRG.

Search and Selection insights - How to positively impact your hiring strategy



Mike Adams, Principle Consultant, UCAS

With 30 years’ experience in commercial marketing, strategic consulting, and customer insight, Mike joined UCAS in 2018 as Principal Insight Consultant, responsible for helping Universities develop their strategic planning through data driven decision making. Building relationships between Universities and the UCAS Insight team, and working alongside the Client Success Directors, he is helping universities understand how to use insight to improve their service and provide a better experience for their students.

Growth and Future Predictions: Insights from UCAS



Sarah Canning, Co-Founder & Director, The Property Marketing Strategists

Sarah has worked exclusively in the property industry within sales and marketing for 19 years. Working across award-winning residential developers, estate agency, proptech developers, student accommodation operators and BTR developers. She has supported clients across the PRS sector including Student Roost, Quintain Living, iQ Student Accommodation, GSA, Torsion Group and Staykeepers. In 2020 she was voted for as one of the UKs top 32 trailblazers in the residential property sector in Property Week.

What students want , are we over complicating things?



Oliver Curran, Chairman, AUCSO

Oliver Curran has spent over 27 years working in the UK Security Industry, initially in the corporate sector but has spent the last 15 years as a Security Manager at University College London. He is also the current Chairman at AUCSO (Association of University Chief Security Officers), an international association of senior Security professionals working in universities and colleges across the globe from over 220 institutions in 22 countries.

Oliver is a Board Member at the UK Security Commonwealth (SyCom), an umbrella organisation of independent membership bodies across the UK Security industry and the co-chair of the UK SyCom EDI Group, which he set up in 2020 to continually drive forward positive change within the Security industry. 

In 2021 Oliver set up AUCSO’s Martyn’s Law working group, so that representatives from member institutions could discuss how this could potentially affect our sector, and to engage in the consultation phase on a united front. Oliver has worked directly with the Home Office, NaCTSO (National Counter Terrorism Security Office) and the Department for Education on how Martyn’s Law could affect UK Universities and organised to have representatives from all 3 groups attend our annual conference in April 2023 to address the concerns of our members.

IT'S NOT ROCKET SCIENCE, IT’S LAW The Implications of the UK Protect Duty for Higher Education



Michael Hewlett, Director - Estates and Facilities Management, MRG

Michael is a founding Director and shareholder at MRG who joined in 2008 with responsibility for their estate and facilities management business which covers higher education, student accommodation and independent education. MRG have also just launched a new division 'University People' which specialises in professional services appointments within higher education.

Micheal personally delivers campaigns for senior leadership roles within higher education and the wider public sectors. Recent appointments have included the Director of Estates & Facilities at the Institute of Cancer Research, Director of Estates at University of the Arts London and Head of Engineering at the University of Oxford.

He has 25 years’ experience in recruitment, 15 years of which have been at MRG.

Search and Selection insights - How to positively impact your hiring strategy



Amy Fetzer, Sustainability Journalist, Author and Consultant, Head of Research and Analysis, Footprint Media Group

Amy is a journalist, author and consultant specialising in sustainability. Her book Climb the Green Ladder: Make Your Company and Career More Sustainable, co-authored with Shari Aaron, gives readers the motivation and tools to change their workplace from within. This sets them on sustainable and successful paths. Amy has an MSc with distinction in Sustainable Development. She won the Roland Clift Prize for Environment and Sustainability Research.

Sustainability Insights: Panel Discussion



Thulsi Prabakaran, Environment Officer, University of Leicester

Thulsi graduated with a first-class honours degree in BA Chinese and Geography from the University of London in 2021, and has since gained experience working in Mandarin-speaking roles, project management and sustainability. She joined the University of Leicester’s Sustainability Team as the Environment Officer in January 2023, where her role predominantly focuses on staff and student engagement with sustainability and providing support with sustainability projects across the University. She recently supported the implementation of a student-led waste project to introduce food waste caddies into University of Leicester accommodation, and continues to support the University-wide Environmental Action Coordinator programme involving staff sustainability champions working to improve the environmental impact of their departments. Thulsi is passionate about tackling environmental issues and increasing community engagement with sustainability through making resources and information more accessible to all. She endeavours to do so using her recent experience of being a student and studying a degree in Geography to inform her approach of working in sustainability at the University of Leicester, particularly when engaging with current and prospective students.

Sustainability Insights: Panel Discussion



Gavin Brown, Chief Executive Officer, Leicester Services Partnership, University of Leicester

Gavin is the CEO and Director of Leicester Services Partnership, which is a wholly owned subsidiary of the University of Leicester. The partnership is the first of its kind in the UK amongst the Higher Education institutes to unify and deliver all commercial operations, retail, events and hospitality, bars, O2 nightclub and shops across the campus and student accommodation. Gavin has a wealth of knowledge and leadership experience having achieved much success within the Hotel and Catering Sector, including over 25 years’ experience working directly within the HE sector including his previous roles as Head of Commercial Services at the University of Sheffield and Catering Manager at the University of Nottingham. Gavin is also a Non-Executive Director of TUCO and member of TUCO finance and audit committee and has served the TUCO board for over 7 years. He is a member of Nova Education Trust which supports the governance of fifteen schools and colleges across the Midlands. Accolades and achievements across his career include recently being recognised with an outstanding achievement award for his leadership over a twenty-five-year period in HE. Other awards include; The BBC Future Food Awards winner, Green Gown Awards Certificate of Excellence, Cateys runner up, Triple Bottom Line Procurement winner, U Dine awards ‘Best bar and cafe concept’ winner, CUBO ‘Commercial University of the year’ winner, CUBO ‘Best student housing’ winner, Public Sector ‘Best University Caterer winner’.

Sustainability Insights: Panel Discussion



Deenie Lee, Co-Founder & Director, The Property Marketing Strategists

Deenie has over 20 years of experience in senior marketing roles. Focusing on results, she is passionate about understanding a business’ goals and developing an effective strategy to meet and exceed targets. She was of the team which led to the growth of Campus Living Village’s (CLV) UK arm from 1,000 to 16,000 beds and one of the top five student accommodation brands in the country.
Deenie is passionate about brand, technology, data and people. Working with organisations to build teams, develop junior marketeers and growing and establishing new departments, products and services.

What students want , are we over complicating things?



Kirsty Woodward - Director of Estates and Campus Services, University of Leicester

Kirsty joined the University of Leicester in 2010 and has been Director of Campus Services since September 2016. She was previously Deputy Director of Residential and Commercial Services.

At the University of Leicester, Kirsty is the strategic lead for Accommodation; Print Services; Leicester Conferences; Campus Operations, including Portering and Cleaning, Grounds and Gardens, Post, Fleet; and Security. Kirsty is also a Board Director of College Court Conference Centre and Leicester Services Partnership, (the Student Union and University catering partnership) and the University lead on Prevent.

Kirsty joined CUBO Executive Board in March 2019, initially picking up the conference portfolio. Kirsty is now Chair and has represented CUBO on the Board of the Universities UK Accommodation Code of Practice since October 2018. Prior to joining Leicester, Kirsty was a Senior Project Manager at the Russell Partnership. In this role, Kirsty worked with well-known organisations such as the BBC and Goldman Sachs to improve their catering offer. She also worked with a number of universities, including Leicester. It was while working for Leicester as a consultant that Kirsty began the journey of transforming the University’s catering service, which led to her being offered a permanent role at the institution.

Her early career was spent in hotels including a spell as a Hotel Manager working for Wolverhampton and Dudley Breweries. She also spent ten years at the University of Warwick, firstly as Catering Manager and then as Head of Catering Services. Kirsty is a former winner of a Caterer and Hotelkeeper Acorn Award and was named Cost Sector Caterer of the Year in 2001. She received her MBA from the University of Leicester in January 2017, having combined her studies with a very busy job.

Welcome to Conference/CUBO Update



Jan Capper, CUBO Executive Director

Jan Capper joined College and University Business Officers (CUBO) as CEO in 2017. Previously she worked as executive director of the International Association of Languages Centres (IALC), a global network of accredited language centres, and in marketing and operational management roles in the travel industry. She studied languages, is a CIM-qualified marketer and has worked freelance as a writer and translator.

Welcome to Conference/CUBO Update



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